Troubleshooting, System messages – Dell Adamo XPS (Late 2009) User Manual
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Troubleshooting
Adamo XPS™ Service Manual
System Messages
If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and
contact Dell Technical Support —
The computer failed to complete the start routine three consecutive times for the same error. Contact Dell (see
Contacting Dell
).
CMOS checksum error —
Possible system board failure or RTC battery low. Replace the coin-cell battery (see
Replacing the Coin-Cell Battery
) or contact Dell (see
Contacting Dell
).
CPU fan failure —
Processor fan failure. Contact Dell (see
Contacting Dell
).
Hard-disk drive failure —
Possible solid state drive failure during solid state drive POST. Contact Dell (see
Contacting Dell
).
Hard-disk drive read failure —
Possible solid state drive failure during solid state drive start test. Contact Dell (see
Contacting Dell
).
Keyboard failure —
Keyboard failure or keyboard cable loose. Contact Dell (see
Contacting Dell
).
No boot device available —
No bootable partition on solid state drive, or the solid state drive cable is loose, or no bootable device exists.
l
If the solid state drive is your boot device, ensure that the drive is partitioned as a boot device.
l
Enter system setup and ensure that the boot sequence information is correct.
No timer tick interrupt —
A chip on the system board might be malfunctioning or system board failure. Contact Dell (see
Contacting Dell
).
USB over current error —
Disconnect the USB device. Use external power source for the USB device.
NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you
back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem —
S.M.A.R.T error, possible solid state drive failure. This feature can be enabled or disabled in BIOS setup.
NOTE:
If the message you received is not listed below, see the documentation for either the operating system or the program that was running when
the message appeared.