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Dell Precision T7400 (Late 2007) User Manual

Page 97

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Troubleshooting

97

10 seconds (until the computer turns off), and then restart your computer.

A program stops responding
E

N D

T H E

P R O G R A M

1

Press simultaneously to access the Task Manager.

2

Click the Applications tab.

3

Click to select the program that is no longer responding.

4

Click End Task.

A program crashes repeatedly

NOTE:

Most software includes installation instructions in its documentation or on a

floppy disk, CD, or DVD.

C

H E C K

T H E

S O F T WA RE

D O C U M EN T A TI O N

If necessary, uninstall and then reinstall

the program.

A program is designed for an earlier Windows operating system
R

U N

T H E

P

R O G R A M

C

O M P A T I B I L I T Y

W

I Z A RD

Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an

environment similar to non-XP operating system environments.

1

Click StartAll Programs AccessoriesProgram Compatibility WizardNext.

2

Follow the instructions on the screen.

Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an

environment similar to non-Windows Vista operating system environments.

1

Click

Start

Control PanelProgramsUse an older program with this

version of Windows.

2

In the welcome screen, click Next.

3

Follow the instructions on the screen.

A solid blue screen appears
T

URN

TH E

CO M PU T E R

O F F

If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button

for at least 8 to 10 seconds (until the computer turns off), and then restart

your computer.