Dell Precision T7400 (Late 2007) User Manual
Page 97

Troubleshooting
97
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
E
N D
T H E
P R O G R A M
—
1
Press
2
Click the Applications tab.
3
Click to select the program that is no longer responding.
4
Click End Task.
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C
H E C K
T H E
S O F T WA RE
D O C U M EN T A TI O N
— If necessary, uninstall and then reinstall
the program.
A program is designed for an earlier Windows operating system
R
U N
T H E
P
R O G R A M
C
O M P A T I B I L I T Y
W
I Z A RD
—
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1
Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.
2
Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Click
Start
→ Control Panel→ Programs→ Use an older program with this
version of Windows.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.
A solid blue screen appears
T
URN
TH E
CO M PU T E R
O F F
—
If you are unable to get a response by pressing a
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds (until the computer turns off), and then restart
your computer.