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Dell Precision R5400 (Mid 2008) User Manual

Page 33

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Troubleshooting

33

E

XTENDED

MEMORY

SIZE

HAS

CHANGED

The amount of memory recorded in

nonvolatile memory (NVRAM) does not match the memory installed in the
computer. Restart the computer. If the error appears again, contact Dell (see
"Contacting Dell" on page 71).

T

HE

FILE

BEING

COPIED

IS

TOO

LARGE

FOR

THE

DESTINATION

DRIVE

The file

that you are trying to copy is too large to fit on the disk, or the disk is full. Try
copying the file to a different disk or use a larger capacity disk.

A

FILENAME

CANNOT

CONTAIN

ANY

OF

THE

FOLLOWING

CHARACTERS

: \ / : * ? “ <

> | —

Do not use these characters in filenames.

G

ATE

A 2 0

FAILURE

A memory module may be loose. Reinstall the memory

modules and, if necessary, replace them. See your

Service Manual at

support.dell.com for more information.

G

ENERAL

FAILURE

The operating system is unable to carry out the

command. The message is usually followed by specific information—for
example,

Printer out of paper

. Take the appropriate action.

H

ARD

-

DISK

DRIVE

CONFIGURATION

ERROR

The computer cannot identify the

drive type. Shut down the computer, remove the hard drive (see your

Service

Manual at support.dell.com), and boot the computer from a CD. Then, shut
down the computer, reinstall the hard drive, and restart the computer. Run
the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on
page 39).

H

ARD

-

DISK

DRIVE

CONTROLLER

FAILURE

0 —

The hard drive does not respond

to commands from the computer. Shut down the computer, remove the hard
drive (see your

Service Manual at support.dell.com), and boot the computer

from a CD. Then, shut down the computer, reinstall the hard drive, and
restart the computer. If the problem persists, try another drive. Run the Hard
Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 39).

H

ARD

-

DISK

DRIVE

FAILURE

The hard drive does not respond to commands

from the computer. Shut down the computer, remove the hard drive (see your
Service Manual at support.dell.com), and boot the computer from a CD.
Then, shut down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard Disk Drive
tests in the Dell Diagnostics (see "Dell Diagnostics" on page 39).

H

ARD

-

DISK

DRIVE

READ

FAILURE

The hard drive may be defective. Shut

down the computer, remove the hard drive (see your

Service Manual at

support.dell.com), and boot the computer from a CD. Then, shut down the