Dell 3333/3335dn Mono Laser Printer - Manual (Page 289)

Streaked horizontal lines
These are possible solutions. Try one or more of the following:
T
HE TONER IS SMEARED
Select another tray or feeder to feed the paper for the job:
• From the printer control panel Paper Menu, select the Default Source.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop
‑up menus.
T
HE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
T
HE PAPER PATH MAY NOT BE CLEAR
Check the paper path around the toner cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
T
HE CHARGE ROLLS MAY BE DEFECTIVE
Replace the charge rolls.
T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Troubleshooting 289