Dell 3333/3335dn Mono Laser Printer - Manual (Page 279)

Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
M
AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
T
HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Paper trays
These are possible solutions. Try one or more of the following:
M
AKE SURE THE PAPER IS LOADED CORRECTLY
1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.
R
ESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
M
AKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
Troubleshooting 279