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Dell PowerEdge 800 User Manual

Page 48

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Problem

l

 

Error message indicates a processor problem.

 

Action

 

 

1.

Run the appropriate online diagnostics test. See "

Using Server Administrator Diagnostics

" in "Running the System Diagnostics."


 

2.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

 

3.

Open the system. See "

Opening the System

."


 

4.

Ensure that the processor and heat sink are properly installed. See "

Processor

" in "Installing System Components."


 

5.

Close the system. See "

Closing the System

."


 

6.

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

 

7.

Run the appropriate online diagnostic test.

If the tests fail or the problem persists, continue to the next step.

 

8.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

 

9.

Open the system. See "

Opening the System

."


 

10.

Replace the processor with another processor of the same capacity. See "

Processor

" in "Installing System Components."


 

11.

Close the system. See "

Closing the System

."


 

12.

Run the appropriate online diagnostic test.

If the tests complete successfully, replace the processor. See "

Getting Help

."

If the problem persists, see "

Getting Help

."

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CAUTION:

See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting

against electrostatic discharge.