Dell Inspiron XPS - Manual (Page 85)

Solving Problems
85
Printer Problems
T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD
1 Turn off the computer.
2 Disconnect the mouse.
3 Turn on the computer.
4 At the Windows desktop, use the touch pad to move the cursor around, select
an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
R EINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers and Utilities"
on page 94.
C HECK THE PRINTER CABLE CONNECTIONS — Ensure that the printer
cable is properly connected to the computer.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
E NSURE THAT THE PRINTER IS TURNED ON — See the documentation
supplied with the printer.
V ERIFY THAT W INDOWS® RECOGNIZES THE PRINTER
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer model is listed,
right-click the printer icon.
5 Click Properties, and then click the Ports tab. Ensure that the Print to the
following port(s): setting is USB.
R EINSTALL THE PRINTER DRIVER — See the documentation supplied with
the printer.