Dell PowerVault 715N (Rackmount NAS Appliance) - Manual (Page 11)

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Codes, Error Messages, and Indicators
Dell™ PowerVault™ 715N Systems Service Manual
Overview System Beep Codes
System Messages Status Indicators
Overview
This section describes beep codes, system error messages, and system status indicators that can occur during system
startup or, in the case of some failures, during normal system operation. The tables in this section list faults that can
cause a beep code or system error message to occur and the probable causes of the fault in each case. This section also
suggests actions you can take to resolve problems indicated by a message.
If a faulty system does not emit beep codes or display system error messages to indicate a failure, run the appropriate
tests in the system diagnostics to help isolate the source of the problem. See " Running System Diagnostics ."
Several different types of messages can indicate when the system functions improperly:
System messages
System beep codes
Status indicators
System Messages
System messages alert you to a possible operating system problem or a conflict between the software and hardware.
To view system messages, perform the following steps:
1. Connect a client system to the appliance and enter the BIOS Setup utility .
2. Select Advanced CMOS Setup.
3. Select View DMI Event, and then press .
Table 1 lists the system error messages and the probable cause for each message.
NOTE: If you receive a system message that is not listed in Table 1 , check the documentation for the application
program that is running when the message appears or the operating system documentation for an explanation of
the message and recommended action.
Table 1. System Messages
Message Cause Corrective Action
HDD Controller Failure BIOS cannot communicate with
the hard-drive controller.
Check the connections to the hard drive.
Reinstall the hard drive. Check the interface
cable and power cable connections to the
backplane board. If the problem persists,
replace the system and midplane board .
CMOS Battery Low The battery on the system
board is low.
Replace the system battery . If the problem
persists, replace the system and midplane
board .
CMOS Checksum Bad The checksum value (CMOS
RAM settings) differs from the
current value.
In the BIOS Setup utility, select to autoload
the optimal setting. See " Using the BIOS
Setup Utility " for information about changing
this setting.
CMOS Time and Date Not
Set The BIOS does not have date
and time values.
Use the BIOS Setup utility to set the time
and date. See " Using the BIOS Setup Utility "
for information about changing this setting.