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Compaq 3500 User Manual

Page 153

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16-22 Troubleshooting

Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM

Part Number: 310296-002 File name: Ch16.doc

Solving Pointing Device Problems

Continued

Problem

Possible Cause

Solution

Device driver is
loaded but pointing
device does not
work

The wrong mouse is
selected.

If you are running
Windows 95, using the
keyboard, select
Automatically detect
installed hardware in the
Add New Hardware
wizard. Then use the
arrow keys to highlight the
mouse icon in the
selection box and choose
the correct mouse
hardware.
If you are running
Windows NT, using the
keyboard, press

F6

. Then

use the arrow keys to
highlight My Computer,
and press Enter. Use the
arrow keys to highlight
Control Panel, and press
Enter. Use the arrow keys
to highlight Mouse, and
press Enter. Select the
correct mouse hardware,
and press Enter.