beautypg.com

Compaq 3500 User Manual

Page 146

background image

Troubleshooting 16-15

Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM

Part Number: 310296-002 File name: Ch16.doc

Solving PC Card Problems

Continued

Problem

Possible Cause

Solution

Computer beeps
only once when a
PC Card is inserted

Card is not fully
inserted into the slot
or is upside down.

Try reinserting the card.
Be sure the card is
inserted in the correct
orientation. Insert the card
gently to prevent damage
to the pins.

Card is not
recognized by the
system.

Load the device drivers
that came with the PC
Card.

Contact the PC Card
vendor for updated
Windows 95 or Windows
NT PC Card device
drivers.

Card did not configure
because of a conflict
with another device in
the computer.

If you are running
Windows 95, run Device
Manager, locate the card
that has the conflict, and
click Properties to see a
list of resources causing
the conflict. Remove the
device that has the
conflicting resource, then
reinsert the PC Card.

Call the PC Card vendor
or Compaq Customer
Support for assistance.

PC Card device
drivers for the card
are not installed.

Network cards, audio
cards and other types of
PC Cards may need
software device drivers in
order to function properly.
In such cases, refer to the
instructions that came with
the PC Card or contact the
vendor for more on
installing the correct
device drivers.

Card design or card
driver may not be
compatible with the
PCMCIA software.

Call Compaq Customer
Support for a current list of
Compaq qualified PC
Cards.

Continued