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Yealink VP530 User Manual

Page 106

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User Guide for the VP530 IP Video Phone

94

Why doesn’t the phone ring?

Check the ringer volume on your phone. To adjust the ringer volume, press the right and
left navigation keys when the phone is on-hook and idle. For more information, refer to

Volume

on page

25

.

Why can’t I receive calls?

Check the SIP registration with your system administrator.

Check DND (Do Not Disturb) mode is deactivated on the phone. Refer to

Do Not

Disturb (DND)

on page

63

.

Check call forward feature is disabled on the phone. Refer to

Call Forward

on page

63

.

Check whether the caller number is stored in the blacklist directory. Refer to

Adding

Contacts

on page

27

.

Why is my handset not working?

Check to ensure that the handset cord is fully connected to both the handset jack
on the phone and handset. Refer to

Phone Installation

on page

10

.

Check to ensure that the headset volume is adjusted to an appropriate level. Refer
to

Volume

on page

25

.

Why is my headset not working?

Check to ensure that the headset cord is fully connected to the headset jack on the
phone. Refer to

Phone Installation

on page

10

.

Check to ensure that the headset volume is adjusted to an appropriate level. Refer
to

Volume

on page

25

.

How to change the user password?

You can change the user password via web user interface:

1. Click on Security->Password.

2. Select user from the pull-down list of User Type.

3. Enter the current user password in the Current Password field.

4. Enter the new user password in the New Password field and Confirm Password field.

5. Click Confirm to accept the change.

You can also contact your system administrator for help.

How to reboot the phone?

To reboot the IP video phone via web user interface:

1. Click on Phone->Upgrade.