Cooper Instruments & Systems DFI 1650 Multi-Channel Digital Force Indicator - Manual (Page 56)

CF 126 53 Nov 2001
Advance authorization is required prior to the return to COOPER. Before returning the item contact the
Repair Department at (540) 349-4746 to obtain a Return Material Authorization. Shipment to COOPER
shall be at buyer’s expense and repaired or replacement items will be shipped F.O.B. our plant in
Warrenton, Virginia. Non-verified problems or defects may be subject to a $125 evaluation charge.
Please return the original calibration data with the unit.
REPAIR WARRANTY
All repairs of COOPER products are warranted for a period of 90 days from date of shipment. This
warranty applies only to those items that were found defective and repaired, it does not apply to products
in which no defect was found and returned as is or merely recalibrated. Out of warranty products may be
capable of being returned to the exact original specifications or dimensions.
* Technical description of the defect: In order to properly repair a product, it is absolutely necessary for
COOPER to receive information specifying the reason the product is being returned. Specific test data,
written observations on the failure and the specific corrective action you require are needed.