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Bio-Rad TC20™ Automated Cell Counter User Manual

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Maintenance and Troubleshooting

To load a new roll of labels:

1. Turn the printer on.
2. Open the cover.
3. Place the new roll as directed, with the first label protruding approximately 1.5 cm.
4. Close the printer cover. Printer is now ready for use.

Printer is powered off with labels already installed — if the printer is powered off

with media already installed, perform the following procedure:

1. Turn the printer on.
2. Open the cover.
3. Pull the first label so it protrudes approximately 1.5 cm.
4. Close the printer cover. Printer is now ready for use.

Updating the Firmware

The firmware version installed in the TC20 automated cell counter is displayed when

the instrument is switched on.

To update the firmware on the instrument:

1. Insert a USB flash drive with the firmware file into USB port A. The firmware file must

be saved in the root directory of the USB flash drive.

2. From the Home screen, arrow down to Options and press Enter.
3. From the Options screen, arrow down to Update firmware and press Enter.
4. When prompted, insert the USB flash drive containing the firmware update into USB

port A. “Validating” appears on the screen.

Note: If the USB flash drive does not contain a firmware update or if the update file

is not saved in the root directory, “No update file present. Press Home to exit” is

displayed.

5. When the instrument recognizes and validates the firmware update, it displays the

current and new firmware version numbers and “Press Enter to continue updating”.

6. Press Enter to continue updating.
7. When the update is successfully completed, the TC20 cell counter

automatically restarts.

Battery

The TC20 cell counter uses a 3 V lithium coin cell battery with a 10-year expected

lifetime to maintain the date setting. If the date changes without user input, it may

indicate that the battery is getting weak. Contact Bio-Rad technical support for

assistance with battery replacement.

Warning! Do not attempt to change the battery. Contact the Bio-Rad technical

support team.

For the State of California, USA only.

Perchlorate material — special handling may apply.

See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information.

Perchlorate material: lithium battery contains perchlorate.