Pantum M5005 - Manual (Page 86)

9-9
Problem Cause Solution
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ABCD
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Toner spots
• The toner cartridge is dirty or
leaks toner.
• The toner cartridge is damaged.
• The print media does not meet use
specification, such as the media is
damp or too rough.
• The feed channel is dirty.
• If toner spots appear on the
copied or scanned pages, the
platen glass may be dirty.
• The scanner is dirty or damaged.
• Please use the print media
within the specification range.
• Clean the feed channel.
• Clean the platen glass.
White spots
• The print media does not meet
use specification, such as the
media is damp or too rough.
• The feed channel is dirty.
• The internal part of the toner
cartridge is damaged.
• The reflective glass of the laser
inside the printer is dirty.
• The scanner is damaged.
• Please use the print media
within the specification range.
• Clean the feed channel.
• Clean the reflective glass of the
laser.
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Toner comes off
• The print media does not meet
use specification, such as the
media is damp or too rough.
• The inside of the printer is dirty.
• The toner cartridge is damaged.
• The parts inside the printer are
damaged.
• Please use the print media within
the specification range. If you use
special print media, please print
with the manual feeder tray.
• Clean the inside of the printer.
Black vertical stripes
• The toner cartridge is dirty.
• The parts inside the toner
cartridge are damaged.
• The reflective glass of the laser
inside the printer is dirty.
• The feed channel is dirty.
• If black vertical stripes appear
when copying or scanning, the
scanner or the platen glass may be
dirty.
• Scanner LED has smudges.
• The scanner is damaged.
• Clean the reflective glass of the
laser at the back of the printer.
• Clean the feed channel at the
back of the printer.
• Clean the scanner or the platen
glass.