Metrohm 881 Compact IC pro – Anion User Manual
Page 102
6.1 Problems and their solutions
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881 Compact IC pro – Anion
Problem
Cause
Remedy
Sample – blockage in the
sample path.
Check the sample path.
Sample – sample loop not
(completely) filled.
Prolong the sample transfer time.
Peristaltic pump –
insufficient or no
delivery rate
Peristaltic pump – contact
pressure too weak.
Correctly set contact pressure (see "Set flow
rate", page 49).
Peristaltic pump – filter
blocked.
Replace the filter (see Chapter 5.10.2.2, page
80).
Peristaltic pump – pump
tubing defective.
Replace pump tubing (see Chapter 5.10.2.1,
page 79).
Very noisy baseline
High pressure pump – con-
taminated pump valves.
Clean pump valves (see Chapter 5.5.2, page
65).
Eluent – Leak in the eluent
path.
Check the eluent path
Eluent – Blockage in the
eluent path.
Check the eluent path
High pressure pump –
defective piston seals.
Replace (see Chapter 5.5.2, page 65) piston
seals .
Pulsation absorber not
connected. or defective.
Connect pulsation absorber (see Chapter 3.12,
page 36). or replace it.
Background conduc-
tivity too high
Suppressor – not connec-
ted.
Connect the suppressor (see Chapter 3.16.1,
page 50).
Incorrect eluent.
Change eluent (see Chapter 5.4.2.3, page 64).
Suppressor – regeneration
or rinsing solution flow
problems.
Check the flow of the regeneration solution
and the rinsing solution.
Data of the separa-
tion column cannot
be read.
Column chip contamina-
ted.
Clean the contact surfaces of the column chip
(with alcohol).
Column chip defective.
1. Save column configuration in MagIC Net™.
2. Notify Metrohm Service.
Individual peaks
greater than expec-
ted
Sample – carry-over of the
samples from previous
measurement.
Rinse system longer between two samples.