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Metrohm 881 Compact IC pro – Anion User Manual

Page 102

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6.1 Problems and their solutions

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881 Compact IC pro – Anion

Problem

Cause

Remedy

Sample – blockage in the
sample path.

Check the sample path.

Sample – sample loop not
(completely) filled.

Prolong the sample transfer time.

Peristaltic pump –
insufficient or no
delivery rate

Peristaltic pump – contact
pressure too weak.

Correctly set contact pressure (see "Set flow
rate", page 49)
.

Peristaltic pump – filter
blocked.

Replace the filter (see Chapter 5.10.2.2, page
80)
.

Peristaltic pump – pump
tubing defective.

Replace pump tubing (see Chapter 5.10.2.1,
page 79)
.

Very noisy baseline

High pressure pump – con-
taminated pump valves.

Clean pump valves (see Chapter 5.5.2, page
65)
.

Eluent – Leak in the eluent
path.

Check the eluent path

Eluent – Blockage in the
eluent path.

Check the eluent path

High pressure pump –
defective piston seals.

Replace (see Chapter 5.5.2, page 65) piston
seals .

Pulsation absorber not
connected. or defective.

Connect pulsation absorber (see Chapter 3.12,
page 36)
. or replace it.

Background conduc-
tivity too high

Suppressor – not connec-
ted.

Connect the suppressor (see Chapter 3.16.1,
page 50)
.

Incorrect eluent.

Change eluent (see Chapter 5.4.2.3, page 64).

Suppressor – regeneration
or rinsing solution flow
problems.

Check the flow of the regeneration solution
and the rinsing solution.

Data of the separa-
tion column cannot
be read.

Column chip contamina-
ted.

Clean the contact surfaces of the column chip
(with alcohol).

Column chip defective.

1. Save column configuration in MagIC Net™.
2. Notify Metrohm Service.

Individual peaks
greater than expec-
ted

Sample – carry-over of the
samples from previous
measurement.

Rinse system longer between two samples.