Troubleshooting, Support – DgFlick PrintXpress User Manual
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User Manual-1.0
However, you could change the path and save it in any location of your choice.
Clicking on ‘OK’ will create a PDF file. Clicking on ‘Cancel’ will abort the process.
Once the project has been exported you get the confirmation in a text box.
7. Troubleshoot
1. How many times I can install the software on the same machine?
Ans. You can install the software on the same machine for as many times as you needed but subject no
change in components such as Hard disk drive, Motherboard etc.
If components changes then you would face an issue in registration, the software will consider you as a
new user.
2. Can I install the software from the same DVD on MAC as well as on Windows?
Ans. The installation DVD comes with dual installation setup exe files of both MAC & Windows so you
can easily install on both operating systems with the same DVD.
3. What if I misplaced the dongle?
Ans. In that case you have to inform us about the same by sending an E-mail to
and we will provide you the new dongle for that new dongle you have to bare some cost which include
dongle cost+ shipment +courier charges if any.
4. How would I come to know about the software upgrades?
Ans. The upgrades are periodic and the updates are available via our website, in case the customer is
facing any error while doing so, please call customer service and our executive would be happy to assist
you.
5. Do I have to pay for the software upgrades?
Ans. You can download directly from our website the software upgrades free for the lifetime.