Rockwell Automation 6155 Industrial Computer Installation - Manual (Page 19)

If there is a problem running new software:
Does the software have a hardware requirement that is not present?
Are you using an authorized copy of the software? Some copies of
software will not work without proper activation.
Did the software install correctly? Re-install the software.
Are you following the software's instructions? Refer to the software
vendor's user manual.
If the new software installed system software (DLL files) or device
drivers, reapply the current Service Pack (release) of the operating
system. Refer to Chapter 3, Initial Operation and Setup.
If there is a problem with an add-in board:
Is the board installed and configured correctly? Recheck jumper and
other configuration settings.
Are any cables correctly installed?
If the board is an ISA board (not Plug and Play) refer to the following
suggestions:
If the board uses an interrupt, run BIOS Setup and set the interrupt
used by the ISA board to Reserved. In the advanced BIOS menu,
select the PCI Configuration PCI/PNP IRQ subscreen and then
reserve the IRQ of the card.
If the board uses memory between 80000H and 9FFFFH, run BIOS
setup and set conventional memory to 512K.
If the board uses memory between C8000H and DFFFH, run BIOS
setup and reserve the appropriate memory space.
If characters are not displayed on a monitor:
Is the monitor functioning properly?
Is the video cable properly installed?
Check that selected character color is not set the same as the
background color.
Is the video driver properly installed?
Bulletin 6155 Industrial Computer 5-3
Publication 6155-IN001C-EN-P