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Troubleshooting check lists – Rockwell Automation 6155 Industrial Computer Installation User Manual

Page 18

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The following are checklists of items that you may have overlooked.

If you are having problems during boot-up:

Are all connections secure?

Are the device drivers installed?

Are the jumpers on any add-in boards correctly positioned?

Is the hard drive formatted and set up in the BIOS?

Is the RAM memory (DIMM) properly installed? You may want to
re-install it to ensure a good connection.

Is the EIDE cable from the hard drive properly connected? You may
want to see if the system will boot from a floppy diskette.

Is BIOS properly configured?

If there is a problem after boot-up:

If you are running a software package, re-install the software.

If the problem is intermittent, you may have a loose connection.
Check all connections including any ISA/PCI/AGP cards. Check
that the memory module (DIMM) is fully installed.

Does your system have a computer virus? Run anti-virus software.

Try clearing CMOS by removing and reinstalling the battery and
running BIOS Setup.

Although the 6155 Computer has a regulated and protected power
supply, a transient voltage in the power line or peripheral cable may
cause a flickering display, unexpected reboots, or a locked up
system. If so, exit the application and start over.

Is the EIDE cable from the hard drive properly connected? You may
want to see if the system will boot from a floppy drive.

Is the system overheating? Look at the diagnostics light on the front
panel display (if present). Verify that the chassis fan is working and
the filter is clean.

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Bulletin 6155 Industrial Computer

Publication 6155-IN001C-EN-P

Troubleshooting
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