CounterPath Bria 3.0 for Mac User Guide - Retail Deployments - Manual (Page 50)

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Number to dial for checking voicemail Optional, but complete this field only if your
VoIP service includes voicemail.
• Completing this field activates the voicemail
icon on the softphone. When you click this
icon, Bria will dial this number. You will be
connected to your service provider’s
voicemail and can listen to your messages.
• If you leave this field empty, then this icon
will not work; you will have to manually dial
this number in order to connect to voicemail.
Enter the number or SIP address provided by your VoIP service provider.
Number for sending calls to voicemail Complete only if your VoIP service includes voicemail. Optional, but you must
complete it if you check “Send calls to voicemail if unanswered”.
This is the number that incoming calls will be forwarded to if they are unanswered after
the specified interval (below).
If you leave this field empty, then Bria will never forward calls to your service
providers’ voicemail. However, most VoIP service providers have their own mechanism
for sending unanswered phone calls to voicemail. So leaving this field blank does not
mean that forward-to-voicemail does not work.
Enter the number provided by your VoIP service provider.
Send calls to voicemail if unanswered Complete only if your VoIP service includes voicemail.
To send to voicemail after the specified number of seconds.
Your service provider may also provide a similar feature that is set up outside of Bria. If
so, make sure you do not enter competing information in Bria and in the service
provider’s user interface. For example, if you turn off this field, make sure the same
feature at your service provider is also turned off. Otherwise, all your calls will continue
to be forwarded.
Always forward to this address You can use this feature even if your VoIP service does not include voicemail.
To always forward phone calls, click the box and enter the address to forward to. Phone
calls received on other accounts (if you have them) are not affected by enabling this
field.
Always forward works only when Bria is running and only if your VoIP service
provider supports redirect.
When on the phone, forward to You can use this feature even if your VoIP service does not include voicemail.
To forward only when you are on another phone call, click the box and enter the address
to forward to. Phone calls received on other accounts (if you have them) are not affected
by enabling this field.
Always forward works only when Bria is running and only if your VoIP service
provider supports redirect.
Your service provider may provide a similar feature that is set up outside of Bria. If so,
make sure you do not enter competing information in Bria and in the service provider’s
user interface. For example, if you turn off this field, make sure the same feature at your
service provider is also turned off.
Table 3: Accounts – Voicemail
Field Description