CounterPath Bria 3.0 for Mac User Guide - Retail Deployments - Manual (Page 44)

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• When multiple accounts are enabled, you will be able to receive calls on all those accounts.
• You can never place a call on a disabled account. If you place a call that is only valid on the disabled
account, it will fail with a “Not found” message.
• You can never receive a call on a disabled account. If another party phones you on a number that is only
known to a disabled account, the call will never appear on your Bria.
• When multiple accounts are enabled, the account to use for an outgoing call is determined by the rules of
the dial plan. See page 69.
Setting the IM/Presence Account
• If you have an XMPP account, online status information (presence) and IM area always handled through
that account.
• If you do not have an XMPP account, they are handled through one of the SIP accounts. In this case, you
must select one account as your IM/Presence account. You should not change the account used for
presence: choose one account when you first set up your SIP accounts. If you switch accounts and then
switch again, the presence subscription for some contacts will be lost and you will have to set up the
subscription again for the contacts (by right-clicking on selected contacts and choosing Subscribe to
presence.
Only one account can be the
IM/Presence account Click to set the currently selected account as the IM/Presence
account. Then make sure the account is also enabled