CounterPath Bria 3.0 for Mac User Guide - Retail Deployments - Manual (Page 3)

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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Configuring Bria .....................................................................................................................4
Troubleshooting ......................................................................................................................6
Checking for Bria Updates .....................................................................................................7
Using Bria .....................................................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call ..........................................................................................................................11
Handling Incoming Calls ........................................................................................................14
Handling an Established Call..................................................................................................16
Transfering a Call ...................................................................................................................17
Handling Video Calls.............................................................................................................19
Conference Calls.....................................................................................................................21
Voicemail................................................................................................................................24
Forwarding Calls.....................................................................................................................24
Instant Messaging ...................................................................................................................25
Sending and Receiving Files...................................................................................................28
Using the Resources......................................................................................................................29
Contacts Tab ...........................................................................................................................29
History Tab .............................................................................................................................33
Sharing Online Status .............................................................................................................34
Configuring Bria ...........................................................................................................................39
Configuring Accounts: the Accounts Tab ..............................................................................39
General Preferences ................................................................................................................54
A Troubleshooting ........................................................................................................................67
B Dial Plan....................................................................................................................................69
C Glossary.....................................................................................................................................76