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4 handling an established call, Handling an established call – CounterPath Bria 3.0 for Mac User Guide - Retail Deployments User Manual

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CounterPath Corporation

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3.4 Handling an Established Call

While the call is in progress you can:

Control the audio: use the speakerphone, mute the call, control volume.

Record the call.

Put the call on hold.

Add the caller as a contact.

Transfer the call. See the next page.

Add video. Pause and resume video when video is already present. See “Handling Video Calls” on page 19.

Ending a Call

Click the red End call button on the Call panel (the call can be active or on hold). The call panel closes after a
few seconds.

Open or close the video window.
See page 19

Speakerphone

Mute

Volume
control

Place another call (current call is automatically
put on hold). See page 13

See page 21

Video. See page 19

Transfer. See page 24

Add the current caller as a contact.
See “Adding a Contact using an
Existing Address” on page 34.

See page 25

Start recording