2 audio message center, 3 other ways to access the audio message center, User’s guide – release 7.5 – Allworx System 7_5 User Manual
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User’s Guide – Release 7.5
Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2013 Allworx Corp, a Windstream company. All rights reserved. All other names may be trademarks or registered trademarks of their respective
owners.
Revised: April 19, 2013
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• Access an outside line from the Message Center
• Place internal calls without leaving the Message Center
1.1.2 Audio Message Center
Pressing the Messages button twice will place a call to the Message Center. You can also access the
audio Message Center by dialing x404
When prompted, enter your PIN using the telephone keypad, followed by the # key. If you do not know your
PIN, see the System Administrator.
Once you are logged into the Message Center, the number of new and saved voicemail and e-mail
messages in your inbox will be announced, along with your current Presence setting. The main Message
Center menu provides the following options:
Keys
Function
1
To listen to new voicemail messages
2
To listen to saved voicemail messages
3
To send a message
4
To change your Message Center system settings
5
To listen to email messages (10x only)
6
To skip to playing saved email messages (10x only)
7
To access an outside line (if enabled)
hang up To end your call
These shortcut keys are available while listening to any Message Center menu:
• Press # in any menu to go back to the previous menu.
• Press * in any menu to replay the menu options.
1.1.3 Other Ways to Access the Audio Message Center
There are several other ways to access your Message Center Inbox.
• If you are using someone else’s handset, press the Messages button twice, press # and then enter
your primary extension followed by the #.
• Dial 6
†
followed by your primary extension (6 + ext.) from any handset or from the Auto Attendant.
• Dial 404 from any handset or Auto Attendant. When calling from other than an internal handset, you
may be prompted for your primary extension.
If the Allworx server is configured with the Multiple Language Pack feature, the Message Center prompts
can be played in a language other than English. The alternate language can be used by pressing ## when
prompted.
†
Extensions and leading digits may vary per system. Please check the phone functions tab of the My Allworx Manager page or consult with your
Administrator.