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Allworx System 7_5 User Manual

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User’s Guide – Release 7.5

Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com

© 2013 Allworx Corp, a Windstream company. All rights reserved. All other names may be trademarks or registered trademarks of their respective

owners.

Revised: April 19, 2013

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Table of Contents

1

Message Center .......................................................................................................................... 1

1.1

Accessing Your Message Center Inbox ..................................................................................................... 1

1.2

Using the Audio Message Center .............................................................................................................. 3

1.3

Placing Internal Calls when Leaving a Voicemail ...................................................................................... 7

1.4

Announce Only Call Handling .................................................................................................................... 7

2

My Allworx Manager ................................................................................................................... 9

2.1

Accessing My Allworx Manager ................................................................................................................. 9

2.2

Logging In .................................................................................................................................................. 9

2.3

Available Information and Settings ............................................................................................................ 10

3

My Conferences .......................................................................................................................... 12

3.1

My Conferences ......................................................................................................................................... 12

3.2

Schedule a Conference ............................................................................................................................. 15

3.3

Joining a Conference ................................................................................................................................. 15

3.4

Conference Termination ............................................................................................................................ 16

4

My Extension ............................................................................................................................... 17

4.1

Basic Routing ............................................................................................................................................. 18

4.2

Multiple Destinations .................................................................................................................................. 19

4.3

Multiple Connection Attempts .................................................................................................................... 20

4.4

On-Busy Routing ........................................................................................................................................ 21

4.5

Follow-Me-Anywhere ................................................................................................................................. 22

4.6

Caller ID-Based Routing ............................................................................................................................ 24

4.7

Hot Desk Routing ....................................................................................................................................... 25

5

My Presence ................................................................................................................................ 26

5.1

Changing Presence via the My Allworx Manager page ............................................................................. 26

5.2

Changing Presence via an Allworx

IP Phone ............................................................................................ 26

5.3

Changing Presence via the Allworx Message Center ............................................................................... 26