2N NetStar User Manual - Manual (Page 21)

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3.5 Call Forwarding
Do you need to be available for incoming calls or want your colleague or assistant to
answer your calls while you are away? Then use the Call Forwarding service.
After activation, calls are forwarded to the selected destination (station, user, group,
etc.). Incoming calls will alert the selected phone instead of your phone. The calling
subscriber will hear the standard ringing tone.
The call forwarding costs are split between station A and the station that has forwarded
the call (station B). Station A pays for the call between stations A and B while station B
pays for the call between stations B and C. If the call between B and C is free (e.g.
stations B and C are internal stations), call forwarding is free of charge. 2N NetStar
®
enables you to set several types of forwarding services differing in the 2N NetStar
®
first number of the service access code.
Services beginning with '1' relate to user forwarding.
Services beginning with '2' relate to station forwarding.
Services beginning with '3' relate to VoiceMail forwarding as described in detail in
the VoiceMail section.
Unconditional User Forwarding
By enabling this service you forward all incoming calls unconditionally to the
destination of your choice (Call Forwarding Unconditional, CFU). An incoming call will
alert your assistant's phone, if you have chosen this option for example, instead of
your phone. The calling subscriber will hear the standard ringing tone.
Enable CFU
*11nn#
where nn is the number you want to forward the call to.
Disable CFU
#11
Example: Suppose you want to forward all of your incoming calls to number 555. Lift
the handset and enter the service access code *11. You will be asked to enter the
number for immediate forwarding. Enter 555 and press # for confirmation. You will be
informed that the immediate forwarding has been set.
User Forwarding on Busy
By activating the service you forward a call to a destination of your choice (station,
user, group, etc.) whenever your station is busy (you are talking to someone else) or
unavailable for whatever reason (station defect, etc.). The calling subscriber is not
queued but forwarded immediately to the selected destination. The caller hears the
standard ringing tone.
Enable CFEC