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Google Message Encryption Administration Guide User Manual

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42

Postini Encryption Services Administration Guide

The Secure Portal times out as user is responding to a message

When a user logs in to the portal, they have a limited time to complete their activity
before having to log in again. If the recipient tries to reply and takes longer than
the timeout, the recipient is prompted to log in again and all reply text is lost. The
default session timeout in the Encryption Portal is 20 minutes. This timeout can be
set in a Custom Portal.