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Troubleshooting the secure portal – Google Message Encryption Administration Guide User Manual

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Postini Encryption Services Administration Guide

To set up a Content Manager rule for Message Encryption

Before you can set up Content Manager to use Message Encryption, you must set
Message Encryption to match specific text (or default text). See “Configure
Encryption for an Organization” on page 35
for more information.

1.

In the Administration Console, go to the organization that contains your users.

2.

In the Org Management page, scroll down to the Outbound Services section
and click Content Manager.

3.

If you have not already set up Outbound Content Manager, click Edit. Set
Filter Status to On, and enter any administrator address as the Quarantine
Redirect Address. Click Save.

4.

Click Add Filter. Enter a description of the rule in Filter Name.

5.

Add the Content Manager rules to describe the text content you want to
detect.

6.

Select the Deliver disposition and check Encrypt in the checkbox to the right.

7.

Click Save.

Note:

If you disable Message Encryption, the Message Encryption disposition

has no effect.

For more information about Content Manager, see

Content Manager

in the Email

Security Service Administration Guide.

Troubleshooting the Secure Portal

The Secure Portal includes online help, which a recipient can use to get more
information. If the recipient has further problems with the Secure Portal, see below
for troubleshooting help.

What browsers are supported?

Portal Delivery is compatible with:

Internet Explorer 6 SP-1.