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14 troubleshooting and routine maintenance, Troubleshooting, Error messages – Brother DCP-8025D User Manual

Page 229: Troubleshooting and routine maintenance -1, Troubleshooting -1, Error messages -1, Troubleshooting and routine maintenance

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14 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE

14

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this
happens, your DCP identifies the problem and displays an error
message. The most common error messages are shown below.

Troubleshooting and routine

maintenance

ERROR MESSAGES

ERROR
MESSAGE

CAUSE

ACTION

Change Drum
Soon

The drum unit is near the end of its life.

Use the drum unit until you have a
print quality problem; then replace
the drum unit with a new one.

The drum counter was not reset.

1. Open the front cover, and then

press

Clear/Back

.

2. Press 1 to reset.

Check
Original

The documents were not inserted or fed
properly, or document scanned from ADF
was longer than about 90cm.

See Document jams on page 14-4.

Check Paper

Check Paper #1

Check Paper #2

The DCP is out of paper or paper is not
properly loaded in the paper tray.

Refill the paper in the paper tray or
MP tray.
OR
Remove the paper and load it again.

Check Paper MP

Paper in the MP tray runs out.

Reload paper. (See To load paper or
other media in the multi-purpose
tray (MP tray) (For DCP-8025D)
on
page 2-9.)

Check Paper
Size

When you see this error, the paper in the paper
tray does not match the paper size you set in

Menu, 1, 2.

Load the appropriate size paper or
change the default setting. (See
Setting the Paper Type on page
4-1)
.

Check Scan
Lock

The scanner lock is locked.

Release the scanner lock lever, and
then press Stop/Exit.