Toshiba Express Port Replicator II - Manual (Page 32)

EN-32 User’s Manual
TOSHIBA Express Port Replicator II
If you need further assistance
If you have followed the recommendations in this section and are still
having problems, you may need additional technical assistance. This
section contains the steps to take to ask for help.
Before you contact Toshiba
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources of
assistance first.
Try the following before you contact Toshiba:
n Review the troubleshooting information in your operating system
documentation.
n If your hardware device is not working, consult the user manual that
came with the device for troubleshooting tips.
n If the problem occurs while you are running a program, consult the
program’s documentation for troubleshooting suggestions. Contact the
software company’s technical support group for their assistance.
Contacting Toshiba
If you still need help and suspect that the problem is computer-related,
Toshiba offers a variety of resources to help you.
For more details, please refer to the "TOSHIBA Support" information in the
Quick Start Guide.
When I dock my
computer, the following
message appears on my
computer screen:
Windows needs to install
driver software for your
USB-Serial Controller.
Install the software driver provided on the CD
that came with the port replicator. For more
information, see step 1 in Setting up the port
replicator .
Problem Solution(s)