Toshiba Express Port Replicator II - Manual (Page 29)

User’s Manual EN-29
TOSHIBA Express Port Replicator II
USB issues
Network issues
This section refers to the TOSHIBA Hardware Setup diagnostic utility. To
learn how to access the TOSHIBA Hardware Setup utility, please refer to
your computer user's guide.
NOTE
Problem Solution(s)
USB device does not
work
Check that the cable connection between the
USB ports on the port replicator and the USB
device is secure.
Make sure the USB device drivers are properly
installed. Refer to your operating system
documentation and the documentation that
came with your USB device for more
information.
USB keyboard or mouse
does not work
Check that the USB Legacy Emulation item in
the TOSHIBA Hardware Setup diagnostic utility
is set to Enabled. Refer to your computer
documentation for information on accessing the
TOSHIBA Hardware Setup utility.
If you have connected the device to the port
replicator via any connection other than a first-
tier hub, the computer operating system must
be running before the device will work. Check
to see that the operating system is running.
If the problem persists, contact Toshiba
support. For contact information, please see If
you need further assistance .
Problem Solution(s)
Cannot access the local
area network (LAN)
Check that your computer is properly
configured to communicate with the network
before connecting the LAN cable to the port
replicator. If necessary, contact your system
administrator for assistance.
Check that the network cable is properly
connected to the port replicator. For more
information, see Connecting to a network .
If the problem is related to the port replicator
hardware, contact Toshiba support. For contact
information, please see If you need further
assistance .