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Usb device – Toshiba Qosmio G30 HD-DVD (PQG32) User Manual

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10-18

User’s Manual

Troubleshooting

USB device

In addition to the information in this section, please also refer to the
documentation supplied with your USB device.

The mouse pointer
moves too fast or too
slow

In this instance, you should initially try changing
the speed setting within the Mouse Control utility.

1. Click start followed by Control Panel

followed by Printers and Other Hardware
and then click the Mouse icon.

2. Within the Mouse Properties window, click

the Pointer Options tab.

3. Set the pointer speed as required and click

OK.

The mouse pointer
moves erratically

The elements of the mouse responsible for
detecting movement might be dirty - please refer
to the documentation supplied with the mouse for
instructions on how to clean it.

If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

Problem

Procedure

Problem

Procedure

USB device does not
work

Remove the USB device from the computer and
then reconnect it to a free port it in order to
ensure it is firmly attached.

Ensure that any required USB device drivers are
properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.

If you are using an operating system that does
not support USB, you are still able to use a USB
mouse and/or USB keyboard by setting the USB
KB/Mouse Emulation option within the
TOSHIBA HW Setup utility to Enabled.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

This manual is related to the following products: