4 troubleshooting, Troubleshooting – Kodak D4000 User Manual
Page 29
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4-1
4
Troubleshooting
Problem
Description or Cause
Possible Solution
Sections of the image are not printed.
• Platen rollers are dirty.
• Pinch rollers are dirty.
• Cleaning rollers are dirty.
1. Clean the platen rollers
(see
).
2. Clean the pinch rollers
(see
).
3. Clean the cleaning rollers
(see
).
Paper surface is scratched.
• Thermal print heads are
dirty.
• Debris is in the paper path.
1. Clean the thermal print
heads (see
2. Clear any debris from the
paper path (see
).
Prints have horizontal streaks.
• Thermal print heads are
dirty.
• Peel rollers are dirty.
• Platen rollers are dirty.
• Pinch rollers are dirty.
• Cleaning rollers are dirty.
1. Clean the thermal print
heads, including the peel
rollers (see
2. Clean the platen rollers
(see
).
3. Clean the pinch rollers
(see
).
4. Clean the cleaning rollers
(see
).
Prints have vertical streaks.
Thermal print heads are dirty.
Clean the thermal print heads
(see
D4000
Dupl
ex Photo
Printer
D4000
Dupl
ex Photo P
rinter