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Ending calls, Call pickup – Avaya one-X Deskphone Value Edition 1616 User Manual

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Using Quick Edition 1616 IP Telephones

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Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide

June 2008

Ending Calls

To end a telephone call

Do one of the following:

Press EndCall, press DROP, replace the handset, press SPEAKER, or press HEADSET.

Call Pickup

Call pickup permits a user to answer a call that is ringing on another telephone in the same pickup
group. You will hear a reorder tone if you are not allowed to pick up a call or if there is no alerting call.

Note:

Note:

See page 24 for instructions to program a feature button for Call Pickup List, Call Pickup
Any, or Call Pickup Extension.

To display the list of calls available for pickup in your group

1. Press Call Pickup List to display all calls available for pickup.

2. Navigate to the call that you want to answer and press Select.

To pick up any call within your group

Press Call Pickup Any; the system selects the telephone and the call targeted for pickup.

To pick up a call on a specific extension within your group

Press Call Pickup Extension and then dial the ringing extension

OR

press Call Pickup List and select an extension in the list of calls available for pickup.

To pick up a call when audio or visual alert is enabled

With audio alert enabled, a call to your telephone will override a pickup alert. With visual alert enabled,
a call to your telephone will return a busy signal to the caller if all call display lines are consumed by
unanswered call pickup calls.

1. Visual alert - the interface will display the calling party number and the called party name.

Audio alert - the telephone will provide an audible (page tone) ring.

2. Press Answer to answer the call; press Ignore to ignore the call.