BrandTech Scientific HandyStep electronic - Manual (Page 36)

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Problem Error message displayed Possible cause Corrective action
Tip dripping No message Leaking tip Replace tip
Faint display; Battery symbol flashing Battery low Recharge battery pack
reduced speed or replace with charged battery pack.
Instrument not responding ERR 001 - Locking lever not engaged 1. Press ENTER to confirm error.
during aspirating or dispensing
Follow MENU-instructions to avoid instrument damage!
- Locking lever open at lower Display: CLO (Close)
third of the tip 2. Engage the locking lever
Display: rEF (Reference run)
3. Press the STEP key
Attention: Liquid remaining in tip will be discharged
during the reference run (rEF). Discharge sample into
a suitable vessel (see pages 5, point 10).
Instrument not responding ERR 002 Motor blocked 1. Press ENTER to confirm error.
Follow MENU-instructions to avoid instrument damage!
- Battery low
- Viscosity is too high (see page 7) - Recharge or replace battery pack
- Tip orifice obstructed - Reduce aspirating/dispensing speed
Display: rEF (Reference run)
2. Press the STEP key
Attention: Liquid remaining in tip will be discharged
during the reference run (rEF). Discharge sample into
a suitable vessel (see pages 5, point 10).
Instrument not responding ERR TIP Locking lever opened too early 1. Press ENTER to confirm error.
within the lower third of the tip
Follow MENU-instructions to avoid instrument damage!
2. Display: OPE (Open)
Push the locking lever to its upper stop.
Troubleshooting