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Technical support information – Muxlab LongReach II Active CCTV Receiver Hub User Manual

Page 18

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© MuxLab.

LongReach II Active CCTV Receiver Hub Installation Guide

Page 18

4.1.

Technical Support Information

When contacting your nearest MuxLab dealer or
MuxLab Technical Support, please have the following
information ready:

• Unit model number

• Cabling layout. Include camera and DVR/IP encoder

used (with model numbers), estimated cable lengths
(between the equipment), and type of cable used (UTP,
STP, 4-pair, multipair, category)

• Description of problem

• List of tests performed