800-428-4835 (united states) – Allied Telesis AT-MR912TX User Manual
Page 18

About This Manual
xviii
Document Conventions
The following conventions are used in presenting information in this manual:
Note
A note provides additional information or describes the possible
consequence of a specific action you can perform.
Contacting ATI Technical Support
If you are having problems with your AT-MR912TX hub, you can contact ATI’s
Technical Support staff by:
❑
Telephone
❑
Bulletin board services
❑
Electronic mail via the Internet
❑
CompuServe forum
When you contact Technical Support, you should have the following
information available:
❑
Serial number of the AT-MR912TX hub
❑
Power-up test codes, if any
❑
Diagnostic test codes, if any
Phone Numbers
You can contact technical support by calling Monday through Friday from 6:30
AM to 5:00 PM PST:
1-800-428-4835
(United States)
If you need to FAX information to technical support, the number is:
206-481-3790
Appendix C also has a complete FAX form which can be used. For technical
support telephone numbers outside of the United States and Canada, contact
your reseller or regional ATI office. This information can be found in
Appendix E on page 45.