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800-428-4835 (united states) – Allied Telesis AT-MR912TX User Manual

Page 18

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About This Manual

xviii

Document Conventions

The following conventions are used in presenting information in this manual:

Note

A note provides additional information or describes the possible
consequence of a specific action you can perform.

Contacting ATI Technical Support

If you are having problems with your AT-MR912TX hub, you can contact ATI’s
Technical Support staff by:

Telephone

Bulletin board services

Electronic mail via the Internet

CompuServe forum

When you contact Technical Support, you should have the following
information available:

Serial number of the AT-MR912TX hub

Power-up test codes, if any

Diagnostic test codes, if any

Phone Numbers

You can contact technical support by calling Monday through Friday from 6:30
AM to 5:00 PM PST:

1-800-428-4835

(United States)

If you need to FAX information to technical support, the number is:

206-481-3790

Appendix C also has a complete FAX form which can be used. For technical
support telephone numbers outside of the United States and Canada, contact
your reseller or regional ATI office. This information can be found in
Appendix E on page 45.