System features, Introduction, Call waiting – Avaya 5610 User Manual
Page 52: Call forwarding, 1 introduction, 2 call waiting, 3 call forwarding
4610/5610 Phone
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15-601124 Issue 05a (16 July 2009)
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8. System Features
8.1 Introduction
As well as your phones specific features, you can access a number of system features by dialling short codes.
These instructions are for the system's default configuration. They assume that you are using the default feature codes.
It also assumes that you have full access to all features and the public phone network.
8.2 Call Waiting
Call Waiting tells you if another call arrives while you are already making a call by providing a call waiting tone. If you
hear the call waiting tone, either end your current call or put the caller on hold. The waiting call should then ring.
To turn call waiting on, dial *15. To turn it off, dial *16.
Note
·
Call Waiting is only used for a single line phone with no call appearance buttons programmed.
8.3 Call Forwarding
·
Your calls can be forwarded to another extension or an external number when:
·
You are away from your desk (on no answer).
·
Your extension is busy (on all Call Appearance keys).
·
You are away from the office (e.g. when you are on holiday).
The following options are available for call forwarding:
·
To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this example).
·
To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. The letter D is displayed. To switch it off, dial
*02.
·
To switch Forward On Busy On, dial *03. To switch it off, dial *04.
·
To switch Forward On No Answer On, dial *05. To switch it off, dial *06.
·
To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for Forward Unconditional
only.
·
To Cancel All Forwarding, dial *00.
Note
·
Cancelling all forwarding will also cancel any Follow Me you have set.