Avaya 5610 - Manual (Page 19)

4610/5610 Phone Page 19
15-601124 Issue 05a (16 July 2009) IP Office
Basic Call Handling Features: Redial
2.8 Mute
During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. This feature is
most commonly used in conjunction with the Speakerphone, but can be used to hold an off-line conversation at any time
during a call.
To prevent the other person on the line from hearing you:
1. Press MUTE. The other party cannot hear you. The indicator next to the MUTE button lights when mute is
active.
2. To reinstate two-way conversation, press MUTE again.
2.9 Hold
If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then hold the first
call and answer the second call.
To put an existing call on hold:
1. Press HOLD or press with against it. changes to ; showing that the line is on hold.
2. To answer the second call, press with against it. changes to ; showing that the line is connected.
To return to the held call:
1. If you have a call in progress, then first put that call on hold (as above).
2. To retrieve a held call, press with against it.
Notes
· After a pre-set time (defined by your system administrator), you are reminded that you have a call on hold by
changing for a few moments to and the phone ringing.
· If the system feature AutoHOLD is on (consult your system administrator) then you can hold an active call ( ) by
pressing the second call’s Call Appearance button ( ). If AutoHold is off, then pressing the second call’s Call
Appearance button ( ) will drop the first call.
· To transfer a held call see Transfer . 20