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Troubleshooting – Samsung SC-MX10A-XAP User Manual

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84_English

If you encounter any problem using your camcorder, check the following before requesting service.

If these instructions do not solve your problem, contact the nearest Samsung authorized service

center.

Symptoms and solutions

Power

Symptom

Explanation/Solution

The power does not turn on.

• The battery pack may not be installed on your memory camcorder. Insert a

battery pack to the memory camcorder.

• The inserted battery pack may be discharged. Charge the battery pack or

replace it with a charged one.

• If you use an AC power adaptor, make sure it is properly connected to the

wall outlet.

The power automatically turns off.

• Your memory camcorder has been left for more than 5 minutes without any

button operation. To turn on your memory camcorder, press the

Record

start/stop button.

• Is

"Auto Power Off" set to "On"?

If no button is pressed for about 5 minutes, the memory camcorder is

automatically turned off (

"Auto Power Off"). To disable this option,

change the setting of

"Auto Power Off" to "Off"

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• The battery pack is almost discharged. Charge the battery pack or replace

it with a charged one.

Power cannot be turned off.

• Remove the battery pack or unplug the AC power adaptor, and connect

the power supply to the camcorder again before turning it on.

The battery pack is quickly

discharged.

The temperature is too low.

The battery pack is not fully charged. Charge the battery pack again.

The battery pack reached its lifespan and cannot be recharged.

Use another battery pack.

troubleshooting

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