01 check the power to the micrsafe, 02 read a check, 03 did pc receive data – MagTek MICRSafe99875466 User Manual
Page 62: 04 analyze data, Check the power to the micrsafe, Read a check, Did pc receive data, Analyze data
MICRSafe with 3-Track MSR
54
01
CHECK THE POWER TO THE MICRSAFE
Possible causes for this problem are:
• DC adapter connection to outlet - make sure the DC adapter is securely connected to outlet
on the wall or power strip.
• DC adapter connection to MICRSafe - make sure the DC adapter is securely connected to the
power jack on the MICRSafe.
• Power strip - if using a power strip, make sure the strip is connected to outlet on the wall and
the switch on the strip is turned on.
• DC adapter is defective - replace the DC adapter.
Determine if any of the conditions described above are true:
◊ If yes, rectify and continue to step 00.
◊ If no, continue to step 18.
02
READ A CHECK
Read a check through the MICRSafe:
◊ If the check is transported all the way around the check path, continue to step 03.
◊ If the check gets "stuck" in the check path, continue to step 10.
◊ If the motor does not turn on, continue to step 18.
03
DID PC RECEIVE DATA?
After the check is read, did the PC receive any data?
◊ If yes, continue to step 04.
◊ If no, continue to step 05.
04
ANALYZE DATA
Analyze the data received by the PC:
◊ If the data is good, continue to step 16.
◊ If the data contains one or more '?', continue to step 06.
◊ If the data is missing characters, continue to step 07.
◊ If the data is garbled, continue to step 08.
◊ If the data is good but not what is expected, continue to step 09.