Vaisala HMT100 - Manual (Page 42)

User's Guide ______________________________________________________________________
42 __________________________________________________________________ M210701EN-D
Return Instructions
If the product needs repair, please follow the instructions below to speed
up the process and to avoid extra costs to you.
1. Read the section Warranty on page 9.
2. Contact a Vaisala Service Center or a local Vaisala representative.
The latest contact information and instructions are available from
www.vaisala.com. Addresses of the Service Centers are provided
on page 43.
Please have the following information on hand:
- serial number of the unit
- date and place of purchase or last calibration
- description of the fault
- circumstances in which the fault occurs/occurred
- name and contact information of a technically competent
person who can provide further information on the problem
3. Pack the faulty product in a strong box of adequate size, with
proper cushioning material to avoid damage.
4. Include the information specified in step 2 in the box with the
faulty product. Include a detailed return address as well.
5. Ship the box to the address specified by your Vaisala contact.