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Os boot problems flowchart – HP ProLiant ML310 G2 Server User Manual

Page 95

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Troubleshooting

95

OS Boot Problems Flowchart

Symptoms:



Server does not boot a previously installed operating system

Server does not boot SmartStart

Possible Causes:

Corrupted operating system

Hard drive subsystem problem

Item Refer

to

1

HP ROM-Based Setup Utility User Guide
(

http://www.hp.com/servers/smartstart

)

2

"POST Problems ("POST Problems Flowchart" on page

93

)"

3

"Hard Drive Problems" in the HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or
on the HP website (

http://www.hp.com/support

).

Controller documentation

4

"HP Insight Diagnostics (on page

73

)"

5

"Loose Connections (on page

85

)"

"CD-ROM and DVD Drive Problems" in the HP ProLiant
Servers Troubleshooting Guide
located on the
Documentation CD or on the HP website
(

http://www.hp.com/support

).

Controller documentation

6

Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(

http://www.hp.com/products/servers/platforms

)

7

"Operating System Problems" in the HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or
on the HP website (

http://www.hp.com/support

).

"Contacting HP Technical Support or an Authorized
Reseller" in the HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or on the HP website
(

http://www.hp.com/support

).