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General diagnosis flowchart – HP ProLiant ML310 G2 Server User Manual

Page 88

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88

HP ProLiant ML310 Generation 2 Server User Guide

General Diagnosis Flowchart

The General Diagnosis flowchart provides a generic approach to troubleshooting.
If you are unsure of the problem, or if the other flowcharts do not fix the
problem, use the following flowchart.

Item Refer

to

1

"Symptom Information (on page

84

)"

2

"Loose Connections (on page

85

)"

3

"Service Notifications (on page

85

)"

4

Server maintenance and service guide, located on the
Documentation CD or the HP website
(

http://www.hp.com/products/servers/platforms

)

5

Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(

http://www.hp.com/products/servers/platforms

)

6

Server maintenance and service guide, located on the
Documentation CD or the HP website
(

http://www.hp.com/products/servers/platforms

)

"Hardware Problems" in the HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or
on the HP website (

http://www.hp.com/support

).

7

"Server Information You Need" in the HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or
on the HP website (

http://www.hp.com/support

).

"Operating System Information You Need" in the HP
ProLiant Servers Troubleshooting Guide
located on the
Documentation CD or on the HP website
(

http://www.hp.com/support

).

8

"Contacting HP Technical Support or an Authorized Reseller" in
the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(

http://www.hp.com/support

).