HP Deskjet 6943 Printer - Manual (Page 83)

11 Troubleshooting
● Ethernet problems
● Printer does not print
● Paper jam
● Paper problems
● Paper mismatch
● Printer is stalled
● Print cartridge problems
● Photos do not print correctly
● PictBridge problems
● Bluetooth printing problems
● Banners do not print correctly
● Print quality is poor
● Document is misprinted
● Problems with borderless documents
● Error messages
● Printer lights are on or flashing
● Document prints slowly
● If you continue to have problems
● HP support process
Ethernet problems
The following problems can occur with an Ethernet connection.
Printer does not print
Print an
HP Report page .
If the HP Report page does not print, verify the following:
●
The printer is set up and powered on.
● The print cartridges are installed correctly.
● The printer is on and the paper tray is loaded.
● The printer is free of paper jams.
Link light
If the printer still does not print, then look at the Link light on the back of the printer:
State of the Link light Task
Flashing Resend the document, then look at the Activity light.
User's guide 81