HP LaserJet Enterprise 500 Color MFP M575 - Manual (Page 292)

Send-fax messages
Table 10-1 Send-fax messages
Message Error No. Description Action
Cancelled 0 Someone cancelled the fax at the
product control panel. None.
Success n/a The fax was sent successfully. None.
Fail Busy 0 The receiving fax machine is
busy. The fax will be retired
automatically (if configured),
otherwise try resending fax later.
No Answer 0 or 17 The receiving fax machine is not
answering the call, or a person
answered the call. The receiving fax machine might
be disconnected or turned off;
contact the receiver to check the
machine. Try resending.
No Dial Tone 0 No dial tone is detected when
sending the fax. Verify the phone line is active;
set the sending fax to "not" to
detect a dial tone.
Failed Any The fax might be corrupted or
not sent. Try resending fax.
Failed 0 Incompatible page width, or
page had too many bad lines. Try resending fax; if the error
persists, contact service.
Failed 17 or 36 Lost telephone connection
between sender and receiver.
The issue might be due to voice
calls interrupting the fax, or a
person answering the call. Try resending the fax.
Failed or Communication
Error Any besides 17 or 36 General communications issue
where the fax transmission was
interrupted or did not proceed as
expected. Try resending fax; if the error
persists, contact support.
Space Fail 0 Unable to read or write the fax
image file to disk; could be
corrupt product disk or no space
available on the product's disk. Try resending fax; if the error
persists, contact support.
Memory Error 0 Out of memory on product. If the error persists, delete items
from the product memory, such
as stored jobs or saved faxes.
Power Failure 0 A power failure occurred on the
sending fax product during the
fax transmission. Try resending the fax.
278 Chapter 10 Solve problems ENWW