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HP LaserJet Enterprise 500 Color MFP M575 User Manual

Page 278

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The file that you want to print is not listed in the Retrieve from USB
menu

1.

You might be trying to print a file type that the USB printing feature does not support. The product

supports .pdf, .prn, .pcl, .ps, and .cht file types.

2.

You might have too many files in a single folder on the USB flash drive. Reduce the number of files

in the folder by moving them to subfolders.

3.

You might be using a character set for the file name that the product does not support. In this case,

the product replaces the file names with characters from a different character set. Rename the files

using ASCII characters.

264

Chapter 10 Solve problems

ENWW