Diagnostics menu – HP Color LaserJet 5550 Printer series User Manual
Page 64

Diagnostics menu
The diagnostics menu allows you to run tests that can help you identify and solve problems
with the printer.
Menu item
Description
PRINT EVENT LOG
This item will print an event log
that will display the last 50
entries in the printer event log,
starting with the most recent.
SHOW EVENT LOG
This item displays the last 50
events on the control panel
display, starting with the most
recent.
PQ TROUBLESHOOTING
This item will print a series of
print quality assessment pages
that will help troubleshoot any
print quality problems.
DISABLE CARTRIDGE CHECK
This item allows you to remove
a print cartridge to help
determine which cartridge is
the source of the problem.
PAPER PATH TEST
This item is useful for testing
the paper handling features of
the printer, such as the
configuration of the trays.
PAPER PATH SENSORS
This item performs a test on
each of the printer’s sensors to
determine if they are working
correctly and displays the
status of each sensor.
MANUAL SENSOR TEST
This item performs a test to
determine whether the paper
path sensors are operating
correctly.
COMPONENT TEST
This item will activate individual
parts independently to isolate
noise, leaking, and other
hardware issues.
50
Chapter 2 Control panel
ENWW