Lines are too thick, too thin, or missing, Lines appear stepped or jagged – HP Designjet T610 Printer series User Manual

Page 136

If the problem persists despite all the above actions, contact your customer service representative for
further support.

Lines are too thick, too thin, or missing

Check that the paper type you have loaded corresponds to the paper type selected in the front

panel and in your software. To check on the front panel, use the

View loaded paper

key

Check that you are using appropriate print-quality settings for your purposes (see

Printing

on page 47

). Select the custom print-quality options in the driver dialog (Mac OS Print dialog), and

try turning on the Maximum detail option (if available). You may wish to reprint your job at this
point in case the problem has been solved.

If the resolution of your image is greater than the printing resolution, you may notice a loss of line
quality. If you are using the PCL or HP-GL/2 driver for Windows, you can find the Max. Application
Resolution option in the driver dialog's Advanced tab, under Document Options > Printer
Features. If you change this option, you may wish to reprint your job at this point in case the problem
has been solved.

If lines are too thin or missing, print the Image Diagnostics Print. See

The Image Diagnostics

Print on page 136

If the problem remains, go to the front panel and select the Ink menu icon

, then Printhead

information to see the printhead alignment status. If the status is PENDING, you should align the
printheads. See

Align the printheads on page 146

. After alignment, you may wish to reprint your

job in case the problem has been solved.

Go to the front panel and press the

View loaded paper

key