HP SAN Virtualization Services Platform - Manual (Page 65)

7 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you contact HP:
http://www.hp.com/support
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
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Detailed questions
HP contact information
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) webpage http://welcome.hp.com/country/us/
en/wwcontact.html .
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage ( http://
welcome.hp.com/country/us/en/contact_us.html) ). To contact HP by phone:
◦ Call 1–800–HP–INVENT (1–800–474–6836). This service is available 24 hours a day,
7 days a week. For continuous quality improvement, calls may be recorded or monitored.
◦ If you purchase a Care Pack (service upgrade), call 1–800–633–3600. For more
information about Care Packs, refer to the HP website (
http://www.hp.com/hps ).
•
In other locations, see the Contact HP worldwide (in English) webpage ( http://
welcome.hp.com/country/us/en/wwcontact.html ).
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/wwalerts
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Related documentation
The following documents provide related information:
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HP StorageWorks SAN Virtualization Services Platform Manager User Guide
•
HP StorageWorks SAN Virtualization Services Platform Data Path Module User Guide
•
HP StorageWorks SAN Virtualization Services Platform Administrator Guide
Contacting HP 65