Manage supplies, Hp print cartridges, Non-hp print cartridges – HP LaserJet M9059 Multifunction Printer series User Manual
Page 184: Print cartridge authentication, Hp fraud hotline, Print cartridge storage
Manage supplies
Use genuine HP print cartridges for the best printing results.
HP print cartridges
When you use a genuine new HP print cartridge, you can obtain the following supplies information:
●
Percentage of supplies remaining
●
Estimated number of pages remaining
●
Number of pages printed
NOTE:
See
Supplies and accessories on page 229
for cartridge ordering information.
Non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured. Service or repair required as a result of using a non-HP print cartridge will not be
covered under the MFP warranty.
If the non-HP print cartridge was sold to you as a genuine HP product, see
Print cartridge authentication
The HP LaserJet M9059 MFP automatically authenticates the print cartridges when the cartridges are
inserted into the MFP. During authentication, the MFP will let you know if a cartridge is a genuine HP print
cartridge.
If the MFP control panel message states that this is not a genuine HP print cartridge and you believe
you purchased an HP print cartridge, call the HP fraud hotline.
To override a non-HP print cartridge error message, touch
OK
.
HP fraud hotline
Contact the HP fraud hotline if you install an HP print cartridge and a message on the control panel
states that the cartridge is non-HP. HP will help determine if the product is genuine and take steps to
resolve the problem.
The following issues are signs that your print cartridge might not be a genuine HP print cartridge:
●
A high number of problems occur with the print cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from HP
packaging).
Go to
or more information.
Print cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION:
To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes.
170 Chapter 11 Manage and maintain
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